Contact Information

We’re always happy to help at PurrLounge. If you have any questions about your order, shipping, returns, or our products, feel free to contact us anytime.

Customer Support

Email: shoppurrlounge@gmail.com
Response Time: Within 24–48 business hours

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed

Order Support

When contacting us about an order, please include:

• Your full name
• Order number
• A brief description of the issue

This helps us assist you faster.

Frequently Asked Questions

For quick answers about shipping, returns, and refunds, please visit our policy pages available on the website.

Thank you for shopping with PurrLounge — we appreciate you and your furry friend.