Terms of service

Overview

This website is operated by Purrlounge. Throughout the site, the terms “we”, “us” and “our” refer to Purrlounge. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Please read these Terms carefully before using our website.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or have permission from a parent or guardian.

You may not use our products for any illegal or unauthorized purpose.

Products & Services

We do our best to display our cat products, cat beds, accessories, and other items as accurately as possible. However, we cannot guarantee that product colors or details will appear exactly the same on every screen.

We reserve the right to:

  • Limit the sales of our products
  • Change product prices at any time
  • Discontinue products without notice

Orders & Billing

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or suspicious behavior is suspected.

You agree to provide current, complete, and accurate purchase and account information for all orders.

Shipping

Shipping times are estimates and may vary depending on location, carrier delays, or high order demand. PurrLounge is not responsible for delays caused by shipping carriers or customs.

Returns & Refunds

Please review our Refund & Return Policy for information about returns, refunds, and exchanges.

Intellectual Property

All content on this website including logos, product images, text, branding, and graphics are the property of PurrLounge and may not be copied or used without permission.

Limitation of Liability

PurrLounge shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

Customers are responsible for supervising pets while using any products purchased from our store.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately once posted on this page.

Contact Information

For questions about these Terms of Service, please contact us through our store contact page or support email.